Frequently Asked
Questions

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FAQs

What is home care?

Home care is an opportunity to integrate personal and medical care into your care plan in the comfort of your home. You or your loved one may be eligible for our home health services including support, companionship and medical care from trained Care Specialists.

How do I know if I am eligible for home care?

You may qualify for home health care if you have a complex short or long-term medical condition that makes it difficult to leave your home for care. Talk to your doctor about this option. You’ll need a prescription and approval from your insurance carrier.

How do I enroll? How long does it take?

Enrollment is easy as 1-2-3. Call, click or chat with an enrollment specialist that will match your needs with a caring professional. All you need is 15 minutes. The length of the enrollment process varies but can take 4-8 weeks depending on your insurance coverage. We do everything we can to keep the process rolling including weekly follow up with the insurance plans and regular patient updates.

What sets you apart from other home care agencies?

We go above and beyond. We’re invested in making the whole process as simple and as smooth as possible. That’s why we help you navigate enrollment and insurance, coordinate directly with your doctors, participate in patient-related conference calls, explain all available care options carefully and explicitly, provide personalized reminder calls in advance of assessments, conduct house calls for homebound patients, and follow up to ensure patient satisfaction.

Why would I choose home care instead of a nursing home or assisted living facility?

Home care means getting the care you need in the comfort of your home. It’s also an affordable alternative to nursing homes or assisted living facilities.

I’m interested in becoming an Ultimate Care Specialist. Where do I apply?

Awesome! We’re always looking to grow our team. Head to our careers page for more information on #teamultimate!

Our Insurance Plans

We are committed to making our service available to you. We understand that clients have budgets of all shapes and sizes. That’s why we accept a variety of payment types for optimal flexibility based on your individual needs and resources.

Private and commercial plans

Typically offered through employers or other organizations, these plans work with health care providers and facilities to provide care at lower costs.

Medicare

The federal health insurance program designated to help patients over 65, younger patients with disabilities and patients with end-stage renal disease.

Managed Care

A type of insurance that holds contracts with physicians and facilities in order to provide care at at a reduced cost.

Medicaid

A health care program that assists low-income families or individuals in paying for long-term medical and custodial care costs.

Long Term Plans

A type of insurance that covers long term care, not covered by health insurance, Medicaid or Medicare

Ultimate care was able to provide us with a Home Health Aide for my mom in two days. The caregiver preps meals for her and takes care of some light housekeeping. From day one my mother and the caregiver just clicked ( my mother can be quiet difficult). She's really good. Thank you Ultimate Care!

-Maria R. (Staff)

Bianca and Stephanie were so kind, friendly. They communicate well and do follow ups with me through out the recruitment process.

- Hady Mack

I had an  orientation today with ultimate care . I loved every minute of it. The orientation was long but the variety of people that came in the classroom to teach us and let us know about the company was amazing. I was not in the least bit of way bored. Lunch was provided . This company seems to be moving in the right directions with all that they have to offer. I'm ready for the ride with Ultimate care.

-Lala Oc